Contact TCM

TikTok is the fastest way to reach the lab, messages there go straight to the bench. Send the device, the fault, and a short video of what it does if you can.

Message on TikTok

@tcm.lb

The best channel, and the one that gets answered first. Tap through, hit message, and describe the problem.

Message us on TikTok

What to include in your message

  • The device, make and model, as exactly as you know it
  • What it does now, and what it did just before it stopped
  • Whether it was dropped, got wet, or was plugged into anything unusual
  • A short video or photo, if the fault is something you can show
  • Whether anyone has already opened or attempted to repair it

That is usually enough to narrow the fault down before the device is even on the bench, which means a faster answer and a more accurate estimate.

Other ways to reach us

Where the lab is

Zahlé, Beqaa Governorate, Lebanon

Areas served

Devices come in from across the Beqaa and beyond.

  • Zahlé
  • Chtaura
  • Ksara
  • Taanayel
  • Rayak
  • Bar Elias
  • Beqaa Valley
  • Lebanon